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Welcome to Bitdefender Support for Home Users

Our knowledgeable technicians are at your disposal 24/7! We're here to answer any question and resolve any technical issue you may be experiencing

How to add a firewall rule in Bitdefender 2018

Published on: 4 Apr 2018

The Bitdefender firewall uses a set of rules to filter data transmitted to and from your system.

I can’t access a device on my network: adding a network exception in Bitdefender 2018

Published on: 4 Apr 2018

While using Bitdefender 2018, firewall may block the connection between your system and another device (such as another computer or a printer). As a result, you may no longer share or print files.

How to purchase?

Published on: 4 Jan 2018

How to install Bitdefender Home Product from DVD

Published on: 31 Oct 2017

In order to make Bitdefender installation smoother, please take a look at this guide before installing it on your devices.

What's NEW at Bitdefender 2018

Published on: 4 Oct 2017

This year's Bitdefender 2018 comes with a lot of new and exciting features and enhanced functionality in order to make the user experience easier and pleasant.

ขั้นตอนการติดตั้ง Bitdefender 2017 ผ่านทางแผ่น DVD

Published on: 2 Apr 2017

ขั้นตอนการติดตั้ง Bitdefender 2017 ผ่านทางแผ่น DVD

วิธีการตั้งค่า firewall ในกรณี ใช้งาน แชร์ printer หรือ แชร์ file ไม่ได้  

Published on: 1 Apr 2017

วิธีการตั้งค่า firewall ในกรณี ใช้งาน แชร์ printer หรือ แชร์ file ไม่ได้  

Bitdefender Modules are not working

Published on: 1 Apr 2017

Several modules show up as disabled in the Bitdefender 2017 main interface.

My device is not showing up in Bitdefender Central

Published on: 1 Apr 2017

After installing Bitdefender 2017 on my computer, my device is not showing up in Bitdefender Central.

Upgrading to Bitdefender 2017 on my computer

Published on: 1 Apr 2017

I already have Bitdefender 2016 on my PC and I want to upgrade to the new Bitdefender 2017.

How to install the new Bitdefender Antivirus for Mac

Published on: 1 Apr 2017

Here is what you have to do in order to install the brand new Bitdefender Antivirus for Mac on your system

ขั้นตอนการปิด Antivirus ชั่วคราว

Published on: 1 Apr 2017

ขั้นตอนการปิด Antivirus ชั่วคราว

How to uninstall Antivirus for Mac if the standard uninstaller doesn't work

Published on: 1 Apr 2017

If the standard uninstall procedure doesn't work, follow the steps from this article.

How to optimize your hard disk space using Disk Cleanup in Bitdefender 2017

Published on: 1 Apr 2017

In order to optimize your system speed by cleaning unnecesarry file from you hard disk, you can use the new Disk Celanup function available in the Tools section.