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Welcome to Bitdefender Support for Home Users

Our knowledgeable technicians are at your disposal 24/7! We're here to answer any question and resolve any technical issue you may be experiencing

How to add a firewall rule in Bitdefender 2018

Published on: 4 Apr 2018

The Bitdefender firewall uses a set of rules to filter data transmitted to and from your system.

I can’t access a device on my network: adding a network exception in Bitdefender 2018

Published on: 4 Apr 2018

While using Bitdefender 2018, firewall may block the connection between your system and another device (such as another computer or a printer). As a result, you may no longer share or print files.

How to purchase?

Published on: 4 Jan 2018

How to install Bitdefender Home Product from DVD

Published on: 31 Oct 2017

In order to make Bitdefender installation smoother, please take a look at this guide before installing it on your devices.

What's NEW at Bitdefender 2018

Published on: 4 Oct 2017

This year's Bitdefender 2018 comes with a lot of new and exciting features and enhanced functionality in order to make the user experience easier and pleasant.

ขั้นตอนการติดตั้ง Bitdefender 2017 ผ่านทางแผ่น DVD

Published on: 2 Apr 2017

ขั้นตอนการติดตั้ง Bitdefender 2017 ผ่านทางแผ่น DVD

ขั้นตอนการปิด Antivirus ชั่วคราว

Published on: 1 Apr 2017

ขั้นตอนการปิด Antivirus ชั่วคราว

How to uninstall Antivirus for Mac if the standard uninstaller doesn't work

Published on: 1 Apr 2017

If the standard uninstall procedure doesn't work, follow the steps from this article.

How to optimize your hard disk space using Disk Cleanup in Bitdefender 2017

Published on: 1 Apr 2017

In order to optimize your system speed by cleaning unnecesarry file from you hard disk, you can use the new Disk Celanup function available in the Tools section.

วิธีการตั้งค่า firewall ในกรณี ใช้งาน แชร์ printer หรือ แชร์ file ไม่ได้  

Published on: 1 Apr 2017

วิธีการตั้งค่า firewall ในกรณี ใช้งาน แชร์ printer หรือ แชร์ file ไม่ได้  

Bitdefender Modules are not working

Published on: 1 Apr 2017

Several modules show up as disabled in the Bitdefender 2017 main interface.

My device is not showing up in Bitdefender Central

Published on: 1 Apr 2017

After installing Bitdefender 2017 on my computer, my device is not showing up in Bitdefender Central.

Upgrading to Bitdefender 2017 on my computer

Published on: 1 Apr 2017

I already have Bitdefender 2016 on my PC and I want to upgrade to the new Bitdefender 2017.

How to install the new Bitdefender Antivirus for Mac

Published on: 1 Apr 2017

Here is what you have to do in order to install the brand new Bitdefender Antivirus for Mac on your system